Refund policy

Return Policy

At Savchuk Store, we strive to ensure that every customer is satisfied with their purchase. However, due to the current scale of our operations, we have a limited return policy. Please review the following terms carefully:

Returns:

• At present, we do not accept returns unless an incorrect order has been dispatched. We understand that this policy might be inconvenient and we sincerely apologize for any issues this may cause. We appreciate your understanding and support as we grow our store.

Incorrect Orders:

• In the event that you receive an item different from what you ordered, please contact us within [14 days] of receipt to report the issue. We will provide a prepaid shipping label for you to return the incorrect item.
• To be eligible for an exchange, the item must be returned in its original condition, unused, and in its original packaging. Upon receipt and inspection of the returned item, we will dispatch the correct order to you as soon as possible.

Contact Us:

• If you have received an incorrect order or have any questions regarding our return policy, please do not hesitate to contact us at info@savchukstore.com. We are here to assist you and ensure your shopping experience with us is pleasant.

We value your business and are working towards a more flexible return policy as our store expands. Thank you for your understanding and support.